Frequently Asked Questions

A mobile oil change is a professional oil change service that comes to your location — your home, office, or wherever your car is parked. KAY-C Automotive technicians arrive fully equipped with premium full synthetic oil, filters, and tools to complete the service at your doorstep. No driving to a shop, no waiting rooms, no wasted time.

KAY-C Automotive offers competitive pricing for mobile oil changes across BC. Pricing varies based on vehicle type and service package. Download the KAY-C app or call (236) 882-6628 for an instant quote. New customers can save $30 with promo code KAYC30.

The standard mobile oil change includes up to 5L of full synthetic oil, a premium oil filter, a multi-point vehicle inspection, fluid level check, and tire pressure check. The Premium Package adds fluid top-up, interior vacuum, interior wipe down, exterior hand wash, and exterior wax.

KAY-C Automotive uses premium full synthetic oil as standard for all oil changes — never conventional. Full synthetic oil provides better engine protection, longer intervals between changes, and superior performance in BC's varying temperatures from cold winters to hot summers.

Most mobile oil changes take between 20 and 40 minutes depending on the vehicle. Our technicians are experienced and efficient. You can continue your day while we handle everything — no need to wait at a shop.

With a mobile oil change, you save time, avoid driving to a shop, skip the waiting room, and get premium full synthetic oil as standard. KAY-C comes to you on your schedule — even evenings and weekends. Many shops use conventional oil and upsell unnecessary services. KAY-C keeps it honest and convenient.

Most windshield chips can be repaired if they are smaller than a quarter (25mm) and haven't spread into long cracks. KAY-C Automotive repairs chips and cracks up to 12 inches long with a lifetime warranty. If the damage is too severe, we will advise you honestly about replacement options.

Yes, ICBC typically covers windshield chip repairs through the Glass Express program at no cost to you (no deductible). Windshield replacements are covered under comprehensive insurance, though you may need to pay your deductible. No police report is needed for glass-only claims.

Yes, all KAY-C Automotive windshield chip and crack repairs come with a lifetime warranty. If the repair ever fails — even years later — we will redo it at no charge. This applies to all walk-in and mobile service repairs.

A windshield chip repair typically takes 15–20 minutes. Crack repairs may take slightly longer depending on the length. You can walk in to any of our tent locations or book a mobile repair — either way, it is a quick process.

We repair all common types of windshield damage: bullseye chips, star breaks, half-moon chips, combination breaks, and straight cracks up to 12 inches. If the damage is directly in the driver's line of sight or larger than what can be safely repaired, we will recommend replacement instead.

You can book through the KAY-C Automotive mobile app (available on iOS and Android), through our website at kaycautomotive.ca/bookings, or by calling (236) 882-6628. The app allows you to book in seconds and track your technician in real-time.

Our Chilliwack walk-in location at Cottonwood Centre is open 10AM–6:30PM daily. Mobile oil change and windshield repair service across the Lower Mainland and Fraser Valley is available 7 days a week. Contact us to book your preferred time.

Yes, KAY-C Automotive is a certified fleet vendor trusted by leading rental companies including Avis, Budget, and U-Haul, plus other major fleet operators across BC. We offer on-site oil changes and windshield repairs, custom scheduling, volume pricing, invoicing, fleet reporting, and a dedicated fleet account manager. Contact us for a custom fleet quote.

We accept Visa, Mastercard, American Express, and cash. Payment is collected after the service is completed. For fleet accounts, we offer invoicing options.

KAY-C Automotive serves the entire Lower Mainland and Fraser Valley with mobile oil change — from Richmond all the way to Hope. This includes Richmond, Burnaby, New Westminster, Coquitlam, Port Coquitlam, Port Moody, Pitt Meadows, Maple Ridge, Surrey, Delta, Langley, White Rock, Abbotsford, Mission, Chilliwack, Agassiz, Harrison Hot Springs, and Hope. Mobile service is available 7 days a week.

We have a walk-in tent location at Cottonwood Centre in Chilliwack (45585 Luckakuck Way). We also offer full mobile windshield repair service across the Lower Mainland and Fraser Valley — from Richmond to Hope. Our technician comes to you.

Yes! That is exactly what mobile service means. Our technicians drive to your home, office, parking lot, or any location you choose. You set the time and place through the app or over the phone, and we come to you.

Yes — KAY-C Automotive is a certified fleet vendor trusted by leading rental companies including Avis, Budget, and U-Haul, plus other major fleet operators across the Lower Mainland and Fraser Valley. We come directly to your lot or depot in Richmond, Surrey, Delta, Langley, Burnaby, Coquitlam, Abbotsford, Mission, Chilliwack, or anywhere from Richmond to Hope — and service multiple vehicles in a single visit. No need to send vehicles off-site.

We offer on-site mobile oil changes (full synthetic), windshield chip and crack repair, custom maintenance scheduling, volume pricing, invoicing, fleet reporting, and a dedicated fleet account manager. We are a one-vendor solution for oil changes and windshield repairs across the entire Lower Mainland and Fraser Valley.

We serve car rental companies (including Avis, Budget, U-Haul, Enterprise, Hertz, and National), delivery and courier services, property management companies, construction companies, corporate fleets, government and municipal vehicles, dealerships, and logistics companies across the Lower Mainland and Fraser Valley.

Fleet customers receive competitive volume pricing based on fleet size and service frequency. We offer invoicing for all fleet accounts. Contact us for a custom fleet quote tailored to your business needs.

Absolutely. That is the core of our fleet service — we come to your lot, depot, parking facility, or office and service your vehicles right there. No vehicles leave your premises, meaning zero downtime for your fleet. We service fleets across Richmond, Surrey, Delta, Langley, Burnaby, Coquitlam, Abbotsford, Mission, Chilliwack, and everywhere in between.

KAY-C Automotive provides fleet management and on-site fleet oil change services across the entire Lower Mainland and Fraser Valley — from Richmond to Hope. This includes Richmond, Burnaby, New Westminster, Coquitlam, Port Coquitlam, Surrey, Delta, Langley, White Rock, Maple Ridge, Abbotsford, Mission, Chilliwack, Agassiz, and Hope. We travel to your fleet location anywhere in this area.

With KAY-C, your rental vehicles never leave the lot. We come on-site and batch-process oil changes and windshield repairs — saving you driver time, fuel costs, and vehicle downtime. You get a dedicated fleet account manager, custom scheduling around your rental operations, volume pricing, and one invoice for everything. Avis, Budget, and U-Haul already trust us for this exact reason. With a perfect 5.0-star Google rating and 26 five-star reviews, our service quality is proven and consistent.

There is no limit. We routinely service 10, 20, or 50+ vehicles in a single visit. Our technicians are set up to batch-process oil changes efficiently at your lot or depot. We schedule visits to match your fleet's operational needs — early morning, evening, or any day of the week.

KAY-C Automotive offers both walk-in and mobile service (we come to you), a lifetime warranty on windshield repairs, full synthetic oil as standard for oil changes, app-based booking with real-time tracking, 7-day availability, and no upselling pressure. Unlike DECO or Speedy Glass, KAY-C offers both windshield repair and oil changes. Unlike Jiffy Lube or Mr. Lube, KAY-C comes to your doorstep. KAY-C also holds a perfect 5.0-star Google rating with 26 five-star reviews — every single review is 5 stars. We serve the entire Lower Mainland and Fraser Valley — from Richmond to Hope.

KAY-C Automotive offers premium full synthetic oil at prices competitive with shops that use conventional oil. Plus, you save time and gas by not driving to a shop. When you factor in the convenience of mobile service, full synthetic oil, and multi-point inspection included at no extra cost, KAY-C offers the best value for your dollar. With a perfect 5.0-star Google rating and 26 five-star reviews, KAY-C consistently delivers better service than Jiffy Lube, Mr. Lube, and other quick-lube chains.