Privacy Policy
Last updated September 30, 2025
This Privacy Notice for 1415122 B.C.LTD. (doing business as KAY-C Automotive) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Download and use our mobile application (KAY-C Automotive)
- Use Automotive Services - an app to provide automotive services, track technician location, and make booking requests
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions, please contact us at support@kaycautomotive.ca.
Summary of Key Points
What personal information do we process?
We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
We do not process sensitive information.
Do we collect any information from third parties?
We do not collect any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe?
We have adequate organizational and technical processes and procedures in place to protect your personal information.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
1. What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You
- Names
- Phone numbers
- Email addresses
- Passwords
Application Data
If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
- Geolocation Information: We may request access or permission to track location-based information from your mobile device to provide certain location-based services.
- Mobile Device Access: We may request access or permission to certain features from your mobile device, including your camera and other features.
- Push Notifications: We may request to send you push notifications regarding your account or certain features of the application(s).
2. How Do We Process Your Information?
We process your information for a variety of reasons, depending on how you interact with our Services:
- Account Creation: To facilitate account creation and authentication
- Service Delivery: To deliver and facilitate delivery of services to you
- Administrative Information: To send you details about our products and services and changes to our terms and policies
- User Communications: To enable user-to-user communications
- Security: To protect our Services from fraud and ensure security
- Improvement: To evaluate and improve our Services, products, marketing, and your experience
3. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
4. How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
5. Do We Collect Information From Minors?
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to such minor's use of the Services.
6. What Are Your Privacy Rights?
In some regions, such as Canada, you have certain rights under applicable data protection laws. These may include the right to:
- Request access and obtain a copy of your personal information
- Request rectification or erasure
- Restrict the processing of your personal information
- Data portability
- Object to the processing of your personal information
Withdrawing your consent: You have the right to withdraw your consent at any time by contacting us at support@kaycautomotive.ca.
7. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at:
Or contact us by post at:
1415122 B.C.LTD.45892 Chesterfield Ave
Chilliwack, BC V2P 1M4
Canada